Last updated: September 2024
Welcome to the privacy policy of ScotiTech Ltd. We are committed to protecting and respecting your privacy. This privacy policy will inform you about how we handle your personal data when you visit our website or use our mobile application, and how the law protects your privacy rights.
This privacy policy aims to give you information on how we collect and process your personal data through your use of this platform, including any data you may provide directly via the website or mobile app.
Please read the following carefully to understand our practices regarding your personal data and how we will use it.
For the purpose of the Data Protection Act 2018 (the "Act"), ScotiTech Ltd is the data controller. We can be contacted at support@scotitech.co.uk. Our registered address is 10 Queen Street Place, Edinburgh, United Kingdom.
You may contact us via email at support@scotitech.co.uk for inquiries related to the processing of your personal data.
Your rights and complaints
You have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to resolve your concerns directly before you approach the ICO, so please contact us first.
Information we collect about you
We collect and process the following data about you:
Information you provide to us: This includes data you submit when you create an account, subscribe to our service, or report a problem. Such data includes your name, email address, phone number, and any photographs you choose to upload.
Information we collect automatically: Each time you visit our platform, we may automatically collect technical information, including IP address, browser type, operating system, and browsing patterns.
Information from third parties: We may receive information about you from third parties, including our partners, when you use other services they provide.
Cookies
Our website and mobile app use cookies to improve your browsing experience and distinguish you from other users. For more details, see our Cookie Policy.
How do we use your information?
We will only use your personal data when permitted by law. These are the typical scenarios in which we use your data:
To manage and perform the services provided by the ScotiTech mobile app.
To send you notifications about new services, promotions, and updates, provided you have opted in.
For legitimate business interests, such as improving user experience and enhancing security.
To comply with legal obligations and prevent fraud.
We will request your consent before using your personal data for purposes other than those outlined above.
Marketing
You may receive marketing communications from us if you have subscribed to our services. You can unsubscribe at any time by following the opt-out instructions in our communications or contacting us at support@scotitech.co.uk.
Data sharing
We may share your data with the following:
Service providers: We work with trusted third parties to help manage our platform (e.g., IT service providers).
Legal authorities: We may share personal data with legal authorities when required to comply with the law.
Data retention
We will retain your data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Typically, we retain basic personal data for six years after the end of your relationship with us for legal obligations.
Security
We implement security measures to protect your data from unauthorized access or breaches. However, please note that no transmission over the internet is entirely secure, and we cannot guarantee its absolute security.
Your rights
Under data protection laws, you have the following rights concerning your personal data:
Access: Request access to your personal data.
Correction: Request the correction of inaccurate personal data.
Erasure: Request deletion of your data under certain circumstances.
Restriction: Request restriction of processing of your data.
Portability: Request the transfer of your data to another party.
Withdraw consent: Withdraw your consent to our processing of your data at any time.
If you wish to exercise any of these rights, please email us at support@scotitech.co.uk.
Changes to this policy
We may update this privacy policy periodically. Any significant changes will be communicated via email or notice on our platform. Please ensure you review this policy from time to time to stay informed of any updates.
For further questions or concerns, feel free to contact us at support@scotitech.co.uk.